Commercially Aware
We are adaptable and agile with our approach whether we are collaborating or delivering an end-to-end solution. We will always look to accommodate our customers' needs and work towards realising their business goals.

Cost Savings
Our development centre in Malaysia allows us to leverage significant savings for you. Partnering with Fusionex has proven to save up to 40% of the cost of an onshore team. Our customers have benefited from much higher returns from their IT budgets and have received increased quality as well.

Better Quality
We truly believe that our talented team will add another dimension to your organisation. We often raise the bar with our customers and have consistently improved their quality and IT capabilities. All of our team members have years of expertise developing customised software solutions and fully integrated systems in a variety of industry sectors. Many of our technical personnel have worked both on and offshore and have delivered innovative solutions to Fortune 500 companies. In addition, Fusionex also offers business support services, account management and operational support to assist in meeting your needs.

Commitment
Our analysts, designers and programmers are true professionals and we pride ourselves on ensuring customer satisfaction. We understand how important your deadlines are and we ensure that every deadline is planned, managed and met. If you have last minute changes in specifications, we react positively. Our team will put in whatever work is required, whenever needed, to keep our clients happy.

Technically Advanced
Our development philosophies, capabilities, tools and methods are technically advanced. We pride ourselves on the investment we put into our personnel to ensure they are up-to-date, trained and aware of new technology benefits. We pass this onto our customers. Furthermore, we strive to understand today’s modern development tools and technologies before we recommend them to our customers ensuring that we minimise risk and deliver a robust supportable solution. We are committed to researching, adopting and evolving our software development capabilities for the benefit of our customers.

Language Skills
We pride ourselves on our communication and comprehension skills – a vital part of project delivery. All of our analysts, project managers and onsite personnel have strong English language skills thus eliminating language barriers. Our analysts produce top quality, clear and concise documentation so that all parties i.e. stakeholders, business users, project managers and developers are working off the same sheet.

Communications
We have numerous tools to communicate with our offshore team: conference calls, video conferencing, emails, project portals and onsite meetings. These tools allow us to communicate with your team as easily as if we were in the next room. Also, because of our location in the Far East, we can receive your feedback in the morning and address your concerns before you arrive at work the following day.

Flexibility
We develop custom software to client specific requirements and will work very closely with onsite personnel to ensure each project is delivered successfully. Whilst we pride ourselves on our engagement and delivery processes, we have also proven to be able to react quickly and to adjust to any changes, additions and requests that are thrown at us during the course of a project.

Expandability
We have a large resource pool and a virtually unlimited supply of highly skilled analysts, designers, programmers and support personnel in Malaysia. This allows your business to reduce your fixed to variable cost base by enabling you to hire technical personnel from Fusionex when required. Our depth and expandability offers our customers a great deal more flexibility in rolling resources on and off their projects.

Stability
Malaysia is a modern and very stable country with an international outlook. In today’s difficult and volatile political climate, Malaysia is more secure than many of the established outsource centres in Asia. The capital city of Kuala Lumpur has a vibrant and cosmopolitan lifestyle with many international businesses already established there. For visitors, it offers large shopping malls featuring international brand name stores, dynamic entertainment complexes with world-class entertainment, and some of the best choices in food and drink within the Asian continent. Malaysia is highlighted as one of the top three offshore locations worldwide for outsourcing IT with its well-developed infrastructure, attractive business environment and strong government support.

Service Offerings